Money Back Guarantee!

This offer is in addition to and does not detract from your existing statutory rights as a consumer.

Digital Smart Ltd is fully committed to 100% happy customers.

Guaranteed happiness 

We work very hard to ensure that our customers are happy with the service we have given.

In fact, we are so confident that you we be completely happy with our services we're offering you a 14 day money back guarantee. If you are not happy, we'll give you your money back.

No Fuss – No Quibble – No Problem.

So you really can't go wrong.

No risk 
If you're not happy with your new installation, just give us a call within 14 days and we'll come and collect our equipment and give you your money back.

The legal stuff
Available to domestic customers only.

Available for complete new installations only.

Includes supplied satellite receivers/set top box if supplied by us as a complete system. The receiver must be returned in original condition in original packaging.

Excludes service work, adjustment and repairs.
Excludes installations where we cannot recover all of our installedmaterials.
Excludes all commercial works, clubs, pubs, offices, communal systems.
 An offer where we want 'no takers'
Our goal is to achieve zero take up of this genuine offer by providing the highest levels of service and workmanship at all times. 
We are very pleased to say this offer has now been open for 14 months and no takers yet.

How do we achieve this ?

We employ only engineers qualified to do the job
Your installation is carried out only by our engineers whom:

Have an absolute minimum of three years experience in aerial and satellite installation (current average 15 years).

Have undergone our in house induction training and follow industry
best practice guidelines and our own stringent practices and procedures.

Have completed current safe working at heights training.

Have undergone a CRB check and provided a satisfactory clear criminal records disclosure.

All of our engineers are registered with the RDI-LB (registered digital installers – licensing body).

Why choose a registered digital installer.  Click here

Customer services

Our customer service team at our office is trained to efficiently handle your enquiry.

Stringent monitoring
In addition to our management team closely monitoring our company internally, we are continually vetted and monitored by several external organisations that help us ensure we fulfil our promises.

Quality equipment

Only the highest quality materials are used for our installations and repairs.  We have a guarantee to uphold and only the best materials are good enough for you and good enough for our business.

Written guarantee
On completion of your works, you will be given our guarantee in writing.

We guarantee all materials and installation labour for a minimum of 12 months.

Because of the high standard of installation and high quality equipment we use, our level of guarantee claims is very low; however should a fault develop, we will pull out all the stops to get your system back up and running as soon as possible.

We are very proud of the services we provide. To us it is more important what customers say about us than what we say about ourselves.

Please read what our customers have said about the services they have received.


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Digital Smart Ltd



Call now and speak to one of our knowledgeable and

helpful advisors

0800 652 9343

Opening hours

Our offices are open
7:30am until 7:00pm

or later
Monday – Saturday

Out of hours



Checked vetted and continually monitored independently

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