Customer Feedback

All the staff at Smart digital would like to thank our customers for making these feedback pages possible
 we appreciate the extra time that you have taken to leave us the following feedback.


We are voluntarily vetted, checked and monitored by several trade organisations.

The following feedback is from 5 sites where customers are given the oppotunity to rate the service
they have received from Smart Digital employees.

Rated on: Estimating, timekeeping and reliability, tidiness, courtesy, workmanship, value for money.

Our overall rating is currently 9.9 out of a possible 10
and 100% positive 

"Congratulation on hitting the milestone of having over 250 Customer Feedback Cards processed.  May I say how pleased I am  to have you as
a member and I hope our 'partnership' will continue for many successful years to come"

Kevin Byrne
Managing Director
Checkatrade.com

 

 

Aerial Installation Problems

"Dear Robin, Thank you for your help regarding our problems with the installation of our
Aerial.  We are totally satisfied now, and feel more at ease knowing that all the parts
have been replaced and are new.  Your customer service level is very high, and we
thought that you would be pleased to hear some good feedback.  Once again thanks."

Feedback Left By: Mr Gibson.  Feedback Published: 29 January 2010

 

 

Fitting TV Aerial

"Great service, workmanship and value for money, would recommend them in a
heartbeat!."

Feedback Left By:  E Pressnell, Woking, GU21.  Feedback Published: 29 January 2010

 

 

Digital Roof Aerial System

"Wayne from Smart Digital Ltd did an excellent job. He was punctual and very polite.  He carried out his work in a professional manor providing a first class service at a very good
price.  He also explained exactly what he did, he was clean and tidy.  Well done."

Feedback Left By:  Miss Sparrow, Beckenham, BR3.  Feedback Published: 29 January 2010

 

 

New Aerial

"The installer worked in very difficult, cold conditions in the extended snowy period.  He was very cherry and willing - Even on the roof."

Feedback Left By:  Davis.  Feedback Published: 27 January 2010

 

 

Digital satellite receiver

"Very well done! Great value for money.  Would recommend Paul and Tom to family and friends."

Feedback Left By: D Sheppard, Lingfield, RH7.  Feedback Published: 19 January 2010

 

Improving/restoring signal for TV (Magic Eye) installation

"Excellent phone service/response from Lauren who understood the problem and
arranged swiftly for an engineer to come out (same day). Accurate bill estimate
given by Lauren and the engineer was on time. We also had a call to confirm when
engineer was ten minutes away from the house. The engineer Wayne was very
polite and efficient. He knew his stuff and fixed the problem.
We now have excellent reception. Thank you."

Feedback Left By: Customer in West Wickham.  Feedback Published: 18 January 2010

 

 

Digital satellite receiver.

"Very well done! Great value for money. Would recommend Paul and Tom to
family and friends."

Feedback Left By: Customer in Lingfield.  Feedback Published:  18 January 2010

 

New aerial

"The installer worked in very difficult, cold conditions in the extended snowy period.
He was very cheery and willing - Even on the roof!"

Feedback left by: Customer in Croydon.  Feedback Published: 12 January 2010

 

 

 

Aerials

"I would recommend them."

Feedback left by: Customer in London.  Feedback Published: 11 January 2010

 

Freesat installation

"Professional service, on time and extremely efficient."

Feedback Left From: Customer in Sevenoaks. Feedback published: 9 January 2010

 

Installation of sat dish

 

"Turned up in horrendous weather...signal was difficult to find but persisted...
clean install which had to be discreet...took care and time...very impressed!!"

Feedback Left From: J Fenton, Eastbourne, BN23.  Feedback published: 8 January 2010

 

Non-Standard Satellite Installation

“ I have never experienced such fabulous service from any company before.  From the guy in the office who answered my call and kept me informed to the 2 guys who came in horrendous weather to instal the satellite.  I am so grateful to you thanks so much for a great service."

Feedback from: J Fenton, London, NW.  Feedback published: 07 January 2010

 

Aerials

 

I would recommend them.

  Feedback Left From: Customer in London. Feedback published: 4 January 2010