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Customer Feedback All the staff at Smart digital would like to thank our customers for making these feedback pages possible we appreciate the extra time that you have taken to leave us the following feedback. We are voluntarily vetted, checked and monitored by several trade organisations.
The following feedback is from 5 sites where customers are given the oppotunity to rate the service
they have received from Smart Digital employees.
Rated on: Estimating, timekeeping and reliability, tidiness, courtesy, workmanship, value for money.
Our overall rating is currently 9.9 out of a possible 10
and 100% positive 
"Congratulation on hitting the milestone of having over 250 Customer Feedback Cards processed. May I say how pleased I am to have you as
a member and I hope our 'partnership' will continue for many successful years to come" Kevin Byrne Managing Director Checkatrade.com *Update * We Have Now Reached Over 300 Positive Feedbacks
Feedback 2009
February - June 09'
Aerials
“ Arrived on time and did what they said they would, very helpful. I would recommend them." Feedback from: J B Butler, South Croydon, Surrey. Feedback published: 30 June 2009
Aerial repairs
“ The engineer was really honest, instead of installaing a digital aerial, he told me my signal was good and i did not need it, saving me money! I would recommend them" Feedback from: Mrs Healey, Dartford, Kent, DA1. Feedback published: 26 June 2009 TV aerial and satellite services “ Very helpful, Swift work and accurate. I would recommend them" Feedback from: Natalie Hoslover, Bushey, Hertfordshire, WD23. Feedback published: 26 June 2009 Aerial work “ Excellent serice / friendly approach, Good all round. I would recommend them" Feedback from: Mr Gino Mireckialou, Enfield, Middlesex, EN3. Feedback published: 26 June 2009 TV Aerial repair “ Listened to what I wanted, gave me 4 different options, what it entailed and the prices, when I chose which I wanted they did the work very professionally. I would recommend them" Feedback from: Mrs Corby, Waterlooville, Hampshire. Feedback published: 25 June 2009 New digital aerial installed on roof “ Very efficient, pleasant and the company seems very, very good. I would recommend them" Feedback from: M Tidmarsh, Kentish Town, London, NW5. Feedback published: 25 June 2009 Digital Aerial “ Polite and very helpful and informative. I would recommend them" Feedback from: M Holton-Fowke, Uxbridge, Middlesex. Feedback published: 25 June 2009 Installation of Sky dish “ The traders were really helpful and showed a lot of courtesy. I would recommend them" Feedback from: Jorge Antunes, Nine Elms, London, SW8. Feedback published: 25 June 2009 Aerial and satellite work “ Excellent service. I would recommend them" Feedback from: Mr Tapdsson, London. Feedback published: 25 June 2009 Digital Aerial installation “ Very friendly and efficient service. I would recommend them" Feedback from: K Challis, Crawley, West Sussex. Feedback published: 25 June 2009 Aerial repair “ The engineer was very helpful and efficient. I would recommend them" Feedback from: Sa Wickens, Cobham, Surrey. Feedback published: 24 June 2009 Aerials “ Very pleased with work done. I would recommend them" Feedback from: Mr Michael Sheelian, Croydon. Feedback published: 22 June 2009  Digital Aerial Install “ Really nice, helpful man-did a great job. I would recommend them" Feedback from: J Crosby, East Grinstead. Feedback published: 22 June 2009 New Digital aerial “ Very helpful, very knowledgable. I would recommend them" Feedback from: Mr Fuller, Croydon. Feedback published: 22 June 2009 Roof top digital aerial “ Very polite, explained in a manner that I could understand, was very quick with completion of the work,
and excellent value for money. Would choose this company again 1000 times over. Thank you! "
Feedback from: Aaron Chinyou, South Croydon. Feedback published: 19 June 2009 New Digital TV aerial “ Reliable and friendly - On time, tidy and helpful. Quote as stated. I would recommend them" Feedback from: M Willis, Guildford, Surrey. Feedback published: 18 June 2009 Aerials “ I would recommend them" Feedback from: Mr Marlton, East Grinstead. Feedback published: 18 June 2009 New TV aerial and points “ Excellent service. I was really pleased with the quality of the installation. I would recommend them" Feedback from: Mr Watson, Willesden, London, NW10. Feedback published: 18 June 2009 Domestic aerial work “ Very friendly and competent" Feedback from: Mrs Gardener, Croydon. Feedback published: 15 June 2009 Relocation of aerial and satellite points “ Friendly, fast, efficient and very reasonable on price. Very neat job. Also moved telephone point for me, again with the minimum of fuss and made a very neat job of it" Feedback from: Paul deValmency, Crawley, West Sussex. Feedback published: 8 June 2009 Digital aerial “ Fantasic service, was hundred percent happy with the friendly and professional engineer. Brilliant quote, fast service was a joy to have around. Have already recommended them." Feedback from: H Chandler, Fulham, London, SW6. Feedback published: 5 June 2009 New aerial and tv points “ I would recommend them" Feedback from: Mr Walder, Shoreham-By-Sea. Feedback published: 2 June 2009 Sky connection “ Courteous, quick and friendly service. I would recommend them" Feedback from: Mr Micheal Motsaac, London. Feedback published: 2 June 2009 Freesat multiroom system “ I had a couple of freesat boxes fitted on Wed 20th May by your engineer Tony and just wanted to say that a week has gone by and I am very happy with the work Tony carried out, thanks for a good service." Feedback from: Mr Mark Kerins. Bromley, Kent. Feedback Received: 29 May 2009
Aerials
“ Work completed quickly and efficiently by pleasant workmen. I would recommend them" Feedback from: Mrs Cox, Feltham, Middlesex. Feedback published: 27 May 2009 Aerial service “ I would recommend them" Feedback from: Mr Way, Southampton, Hampshire. Feedback published: 27 May 2009
Feedback from: Teresa Carter, Swanley, Kent. Feedback published: 27 May 2009
New digital aerial “Everything fine, but had to dispose of old aerial (he didn't ask if it was ok). I would recommend them"
Feedback from: Mr John Lane, Onger, Essex. Feedback published: 27 May 2009
Smart Digital Comment: Our apoligies, unfortunately we are only able to remove waste brought to site; packaging etc, trade waste removal now requires a special licence, your recycling binmen would have took the old aerial, however this should have been explained by our engineer. Satellite install “I would recommend them"
Feedback from: Mr Fagen, London. Feedback published: 27 May 2009
“The gentlemen who completed the work were extremely polite, pleasant and professional.
I would recommend them"
Feedback from: Ms Emma Potter, London. Feedback published: 26 May 2009
Feedback from: Mr Frank Sellite, Liphook Hampshire, Feedback published: 26 May 2009
“I would recommend them"
Feedback from: Mr Clifton, Chichester, West Sussex, Feedback published: 26 May 2009
New aerial splitter and sockets
“Friendly, polite, kept us fully informed and did the work without leaving a mess. Very happy and would certainly recommend them"
Feedback from: Mr Tyler, Purley, Surrey. Feedback published: 24 May 2009
Sky install
“Tidy, courteous and arrived when booked. I would recommend them"
Feedback from: Mr A E Godfrey, Selsey, West Sussex. Feedback published: 22 May 2009
Aerials and satellite “Top man, I would recommend them" Feedback from: Emine Saner, London N4. Feedback published: 20 May 2009
“I would recommend them"
Feedback from: Mr Shepperd, London, NW6. Feedback published: 20 May 2009
Re-secure loose aerial “Prompt, courteous and efficient, inexpensive. I would recommend them"
Feedback from: S Greene. Tooting, London, SW17. Feedback published: 19 May 2009
Satellite install “I would recommend them"
Feedback from: Mr Jon Hillary, Tunbridge wells, Kent. Feedback published: 19 May 2009
New TV aerial “Friendly and professional serive. I would recommend them"
Feedback from: Mrs Dodd, Oxted, Surrey. Feedback published: 19 May 2009
Replace quad LNB and align dish “Excellent service, friendly engineer, good prices. I would highly recommend them"
Feedback from: Adrian Pegg, London N4. Feedback published: 18 May 2009
Satellite Install
“I would recommend them"
Feedback from: Anna Reynolds, London SE22. Feedback published 17 May 2009
Digital aerial “Very friendly. Highly recommended"
Feedback from: Mrs Yiu, London N3. Feedback published: 19 May 2009
“Very couteous, considerate and helpful. Work completed very quickly. I would recommend them"
Feedback from: Mr Greene, London, SW17. Feedback published: 19 May 2009
Aerial repair “Very Friendly and helpful. Highly recommended"
Feedback from: Anita Borzyszkowska, London NW6. Feedback published: 19 May 2009
Aerial install
“ I would recommend them"
Feedback from: Mrs Bunker, Watford, Herts. Feedback published: 19 May 2009
“Fast, efficient, friendly, job well done. I would recommend them"
Feedback from: Mr Hill, Southsea, PO4. Feedback published: 18 May 2009
Satellite service "I would recommend them." Feedback from: Zannah Charman, Edenbridge, Kent. Feedback published: 14 May 2009 New freeview aerial “ Very good work, clean, tidy and polite. I would recommend them." Feedback from: Mr Martin Dwight, Bexleyheath, Kent. Feedback published: 13 May 2009 Digital problem! booster fitted “ Excellent service and time keeping. The engineer was first class and he solved my signal problem very quickly and efficiently. I would recommend them." Feedback from: Mr Stuart, West Malling, Kent. Feedback published: 12 May 2009 New digital aerial install “ Excellent service and workmanship. Would not hesitate to recommend Smart Digital" Feedback from: Mr Ce Houghton, Sevenoaks, Kent. Feedback published: 9 May 2009 Fitting of freesat dish and cabling “ Excellent service, problems encountered were overcome with patience and good humour. I would recommend them" Feedback from: Anthony Horrocks, Ascott, Berkshire. Feedback published: 7 May 2009 Aerials “ Very helpful staff and good work men. I would recommend them" Feedback from: JW Lawrence, London, NW2. Feedback published: 7 May 2009 New TV Aerial “ They arrived as arranged, gave a first class quote and carried out the work there and then professionally. I would recommend them." Feedback from: Brian Shelock, Godstone, Surrey. Feedback published: 1 May 2009 Aerial works “ Ryan attended my call he was extremely polite very thorough and explained in detail all the options available. would recommend this company and Ryan" Feedback from: Mrs Chalkley, Fleet, Hampshire. Feedback published: 30 April 20 Freesat installation “ I would recommend them" Feedback from: Mr Anderson, London, SE1. Feedback published: 30 April 2009 New TV and FM aerial “ First class job, did the cable work to my requirements, easy to get on with engineer. would definately use him again. I would recommend them" Feedback from: Mr Pc Langmaid, Tonbridge, Kent. Feedback published: 23 April 2009 New aerial install “ I would recommend them" Feedback from: Mr Darren Palmer, West Malling, Kent. Feedback published: 23 April 2009 Sourcing fault and fixing new aerial connection points “ I am writing to say how pleased I was with the service I received from your technicians Wayne and Ryan. they were polite, informative, helpful and extremely knowledable about the products you had on offer and the way they could solve the fault on my aerial. I will certainly be recommening your company in future" Feedback from: Mrs Brockwell, Reigate, Surrey. Feedback received: 22 April 2009 New aerial install “ Very efficient, tidy and helpful engineers. I would recommend them" Feedback from: Mrs Haigh, London, SE15. Feedback received: 20 April 2009 Tv aerial connections repaired and updated “ Couteous, efficient and realistic. I would recommend them" Feedback from: Mr R T Welch, Cobham, Surrey. Feedback received: 20 April 2009 Satellite service “ I would recommend them" Feedback from: Paul Bryne, Oxted, Surrey. Work done: 17 April 2009 Satellite installation “ Wayne and Tom were awesome!! Very professional. Work completed very quickly and tidily, very happy, I would recommend them" Feedback from: Antonio Laccarino, London. Feedback left: 17 April 2009 Aerial Service replaced faulty amplifier “ I would recommend them" Feedback from: Sheila Baker, Virginia Water, Surrey. Feedback left: 16 April 2009 Installed aerial cables for televisions “Friendly and courteous - Knew exactly what needed doing and did the job promptly. Also turned up on time he said he would. I would recommend them." “
Feedback from: Mr Garland, Coulsdon, Surrey. Feedback left: 15 April 2009
Digital Aerial “ Extremely courteous workman, and service is good value for money. I would recommend them" Feedback from: Julia Edwards, London, W1. Feedback published: 27 April 2009 Aerial repair works “The gentleman who called was very polite and courteous and explained everything to us, We were very pleased with him, and the price was very good. I would recommend them" Feedback from: Mrs Elder, Portsmouth, Hants. Feedback left: 13 April 2009
Feedback from: Mr Goby Ashstead, Surrey. Feedback left: 8 April 2009
TV aerial and BBC freesat system supply and installation services “The two chaps that came were very helpful, very tidy workers, I would recommend them to anyone. Thank you"
Feedback from: Patrick Daly, Morden, Surrey. Feedback left: 7 April 2009
Extra TV points “Very helpful in his explanation and practicable way in went about to do various jobs - provided a sensible, seasonable cost solution”
Feedback from: Martin Crouch, West malling, Kent. Feedback left: 7 April 2009
Put the existing aerial back up and new lead to loft bedroom “Really helpful, tidy and professional. good advice given. excellent job done ” Feedback from: Anna B, London. Feedback left: 7 April 2009 New digital TV aerial
“Wicked, the best ever, friendly, if only every company could be like this. I would recommend them”
Feedback from: Ms Brown, London. Feedback left: 6 April 2009 New digital TV aerial “Thank you for carrying out the work so speedily”
Fit Freesat dish and Freeview aerial
“Good comunications, polite helpful engineer - would recommend”
Feedback from: Andy, Sutton, Surrey. Feedback left: 5 April 2009
Installation of satellite dish “I would recommend them”
Feedback from: E Fase, Brentwood, Essex, Work done: 31 March 2009
Aerial install
“Very efficient and easy to make appointment. Workmanship excellent. Very courteous staff who
carried out the job efficiently and informed me of what was needed. I would recommend them”
Feedback from: Julie Carroll, Bromley, Kent. Feedback left: 31 March 2009
Running cable from roof aerial to upstairs bedroom
“Rang them in the morning and by lunch time the same day the work was completed. I would recommend them.”
Feedback from: Tony, Edgware, London. Feedback left: 30 March 2009 Aerial installation
“Excellent outfit. I would recommend them.”
“Professional, reliable, friendly and competitive.”
“Were courteous and helpful. Arrived on time, pleasant and courteous when carrying out task and cost
was as estimate quoted. Very satisfied with attitude and work carried out. I would recommend them.” Feedback from: Miss Ray, Haywards Heath, Sussex. Feedback left 24 March 2009 Satellite Installation. “Found them to be very helpful and professional, courteous and considerate. I would highly recommend them.” Feedback from: Mr Ferron, Croydon, Surrey. Feedback left 24 March 2009 TV aerial and new lead to lft room “ Polite, timely, explained everything. I would recommend them." Feedback from: A Benson, London, SW4. Feedback published: 20 March 2009 Digital tv aerial installation. “I would recommend them.” Feedback from: Ms Wanigaratne, Purley, Surrey. Work done 17 March 2009 Replaced tv aerial.
“He was pleasant helpful and efficient. The only slight quibble is that he was unable to take away the old aerial, which I now have to dispose of. I would recommend them.”
Feedback from: Mr Best, East Grinstead, Sussex. Work done: 12 March 2009
Smart Digital Comment: unfortunately we are only able to remove waste brought to site; packaging etc, waste removal now requires a special licence.
New satellite cables
“Paul Barnes contacted me very soon after posting , his communications were great. He set a time for the
job to start and his tradesman Ryan arrived spot on time, understood the job instantly and made great suggestions. Carried out the work in great time. very impressed would use again.”
Feedback from: Mr & Mrs Scrannage, Ashlington, Kent. Work done: 11 March 2009
Digital TV aerial.
“I would recommend them.”
Feedback from: Mrs M v Jones, Greenhithe, Kent. Work done: 11 March 2009
New aerial.
“Very impressed. Knowledge, speed, courtesy, price - all excellent. I would recommend them.”
Feedback from: David Goodwin, Lewes, Sussex. Work done: 6 March 2009
“Excellent service, friendly, polite, explained everything. Very efficient installation. I would recommend them.”
Feedback from: Mr Jon Taylor, Kenley, Surrey. Work done: 26 February 2009
“Excellent friendly service. Did not try to sell me goods and did not need. Best value for money well spent. I would recommend them.”
Feedback from: Sally Boyd-Robinson, Guildford, Surrey. Work done: 19 February 2009
Installed Freesat satellite system
“Professional and efficient service from first quoting to installation. Clean, tidy and thorough.”
Feedback from: Ms Jane Massey, Orpington, Kent. Work done: 17 February 2009
New aerial and cable “ I would recommend this man he was very good.. Feedback from: G Edwards, Hounslow. Feedback published: 24 February 2009 Supply and install TV aerial to service 4 rooms
“I am really pleased with the work smart digital have done for me - they took the time to understand my
requirements and did not try and oversell, unlike one of the other companies. Did what they said they would do, when they said they would do it - can't ask for more than that. Efficient and friendly, would definitely use again (shame they don't do plumbing too!) “
Feedback from: Stuart, Bromley, Kent. feedback left: 23 February 2009
To renew terrestrial TV, FM and DAB aerials.
“Thank you Smart Digital , job properly and promptly done. There was a prompt response to my job posting. A real and knowledgeable person contacted me and I was able to talk through what was required. Similarly the engineer was also knowledgeable and knew his job and the local problems with TV reception. The work was done well and quickly and the engineer was willing to work around the decorators working at the same time. The engineer arrived at the agreed time, had the parts required with him and he got on and did the job and more importantly did it well.”
Feedback from: Mike, London, Tw11, feedback left: 17 February 2009
Extra TV points “Smart digital responded quickly and came the next day. Engineer was polite, tidy and worked efficiently. Works carried out have improved digital TV reception. Would recommend this company to a friend.”
Feedback from: Mandy, TN15, Kent. feedback left: 12 February 2009
“I was offered a competitive quote and advice and the work was carried out professionally, cleanly and quickly.”
Feedback from: Anon: feedback left 18 February 2009
Feedback 2009
February - June 09' |
